Inspired Living Life Coaching FAQ

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, click here: http://www.coachfederation.org/ICF/

During our initial consultation, together, we will identify if this is an appropriate fit. So before you say “yes,” you will have a sample of what the coaching experience will be like. Until then, click on my ABOUT page to learn more about myself and my approach to coaching.

If you are interested in beginning the coaching process, please contact me here to schedule your initial consultation to explore the details of the coaching relationship further and what you are looking for.

1. Be a partner in bringing out the best, the deepest, and the truest in you
2. Provide safety, encouragement and support, an environment in which you can relax and explore
3. Respect the confidentiality of the agreements we make
4. Expand your view of what is possible and promote the discovery of new insights
5. Give you input, straight feedback and operate as a sounding board
6. Listen carefully to what you say and ask questions that increase awareness
7. Be an ongoing resource for you in accomplishing your intentions

Yes, I call it my “participate and get your money back” guarantee. If, within the first month of our relationship, you show up to the calls and participate fully in the coaching process, you can simply let me know this is not working for you, and I will completely refund your money. To honour the coaching agreement and the coaching process, if you sign up and do not show up for your coaching sessions, do not do the follow-up work, etc., then we will not refund your money.

Yes! In fact, there are 3 levels of security provided to keep your data safe and confidential: 1 – username and password protected 2- Verisign Security Certificate protects your data on this site 3- https:// secured pages.

Yes. This site is protected by a username/password system. You are the only one that has access to your information. 

Yes! In the event that you would like support on something that comes up in between our meetings, you can email me, and we can have “just in time” coaching via email.

If you are interested in any of the offerings on my programs page, you can click on the “program” that you are interested in, and if you wish to enroll, click on the enroll now button and follow the directions to create your own account to access the private client area. When you “enroll,” I will be notified that your account has been created and will follow up with you. This could take up to 24 hours. 

Click on your Login Link at programs.mocaleyverdonk.com then, enter the username and password that you created. Don’t have login information yet or are having difficulty? Contact me so we can get an account created for you. 

I encourage you to use different passwords for different online accounts to increase your security. 

 

If you simply forgot your password, you can still go to the Login Link. Enter your username and click on the “I Forgot My Password Button”. You will receive an email shortly with your password included.

If you misplaced both your username and your password, contact me via email and I will forward you your information.

Remember that the login information is case-sensitive, so enter it exactly like it was created; if you are unsure what that is, you can contact me via email, and I’ll work with you on figuring this out. 

By completing the information in the welcome packet, you are providing me with some helpful information so I know best how to support you, guide you, and work with you. A welcome packet consists of some basic forms, documents, and resources that will help us get started in the coaching process. It includes a “Client Profile” form, a “Goals” form, and also a “Discovery” form. You will also find our coaching agreement located in this packet. It is customary for you to complete these items prior to our initial coaching session together. 

It’s easy. With at least a 24-hour notice, you can reschedule any appointment by using the online calendaring system; just follow the following steps:

  1. Email me to advise that you need to reschedule.
  2. To find another appointment, click on the Calendar Link here
  3. Locate blocks of “Available” time
  4. I will receive an email notification letting me know of the new appointment.

Each month, you’ll receive an invoice from my practice letting you know the amount committed for that month. You can (1) bring cash to your next in-person appointment or (2) pay via PayPal or Stripe (3) e-transfer. 

Let me know your preferred method of payment